Frequently Asked Questions
Your guide to premium athletic gear and service.
How long does shipping take for team orders?
Standard shipping typically takes 3-5 business days. For bulk team orders or customized apparel, please allow 10-14 business days for processing and delivery.
What is your return policy on sports equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that customized jerseys and used protective gear cannot be returned for hygiene and safety reasons.
Do you offer bulk discounts for schools and clubs?
Yes, Affiliated Sports Group provides tiered pricing for schools, local leagues, and professional clubs. Please contact our sales team directly for a custom quote.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress in real-time.
Are your products covered by a warranty?
Most of our equipment comes with a manufacturer's warranty against defects. The duration varies by brand, typically ranging from 6 months to a year.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. For institutional orders, we also accept approved Purchase Orders.